UK Banks Hit With 10,000 Complaints Over Blocked Crypto Transfers in 90 Days: Report

UK Banks Hit With 10,000 Complaints Over Blocked Crypto Transfers in 90 Days: Report

Summary

Stand With Crypto reported 10,092 complaints from 9,803 UK customers over 90 days about banks blocking or restricting transfers to FCA-registered crypto exchanges. Lloyds received the most complaints, followed by Barclays and NatWest. Six banks publish transfer limits, while several others ban crypto payments outright. The report cautioned that complaint totals are not adjusted for banks’ customer numbers and that people could complain to multiple banks. It called for clearer policies, case-by-case checks and ways for customers to challenge restrictions. The findings add to wider concerns about banking access for UK crypto users and firms as the FCA prepares to introduce its crypto regime next year.