Louisiana just armed crypto ATM users with a legal cheat code to demand full refunds from unlicensed operators
Starting Aug. 1, Louisiana users can cancel a virtual-currency-kiosk transaction and seek a full refund if the kiosk operator was unlicensed when the transaction occurred. Act 482 makes the operator bear the refund cost, but only when that eligibility condition is met. It also preserves Louisiana’s existing 72-hour hold/cancel rule for kiosk transactions. For refund requests, operators must acknowledge and respond within 10 business days, clearly stating what is required. They must provide live support by toll-free phone during operating hours, with the number shown on the kiosk and receipt. For suspected fraud, operators may require a police or other government report plus ID; an FBI IC3 complaint also qualifies as suspected fraud. Refunds must be completed within 90 calendar days of the initial request, or 90 days after the user later submits required documents. Louisiana’s licensing rules cover more than just current license lists, and the change responds to significant reported kiosk-related crypto fraud.
